Medical transcriptions double-checked by our quality assurance team for 99.9% accuracy.

Whether you’re a sole practitioner, surgery center, physician group, hospital, IME provider, radiology practice, or counseling center, we can work with you to come up with a customized solution for all your transcription needs. We’ll give you digital recorders at no extra charge, or work with whatever system you already have in place if that’s what you’re used to. Phone-in transcription is another option as well, as a main or supplemental method.

Our U.S.-based, native-English-speaking transcriptionists transcribe all dictations according to your formatting requirements. They have an average of 10 years of experience transcribing in various specialties. We promise in writing never to outsource your transcription work overseas!

Our quality assurance team reviews all documents containing blanks and randomly spot-checks a good number of documents without blanks to ensure that our quality exceeds industry standards. The industry-standard of accuracy is 98%, with many transcription firms claiming to achieve 99%. We are proud to say that our own accuracy is ini the 99.9% range.

We can utilize your schedules to verify that all patient information contained in the reports (such as name spellings, dates of birth, etc.) is correct, so as to guarantee that nothing slips between the cracks. We also check the accuracy and correct spellings of the names and addresses of all referring doctors. Also, we can reconcile the dictation we received against knowledge of what patients were seen to ensure that nothing is missing, and fax copies of your reports directly to referring physicians.

And just because we’re sticklers for the details of your transcription doesn’t have to mean that importance of quick turnaround is lost on us. Far from it, typical turnaround time is about 24 - 48 hours, and this can be accelerated to meet client needs (with stat requests possible too).

Furthermore, it should go without saying that HIPAA compliance will be maintained throughout every step of the process. We take the issue of privacy with respect to patient medical records very seriously here, and will gladly sign and adhere to any special confidentiality agreement you may have.

Finally, know that our work for you doesn’t need to end with transcription. Any custom request can be integrated as well. This includes but is not limited to: extracting information from previous reports so the doctor doesn’t have to re-dictate and re-structuring what the doctor dictates (changing the section headings, etc.) so that he can dictate a quick “rough draft” which we’ll finalize by putting everything where it belongs. As such, you may think of us as an extension of your in-house staff.

Why Rochester Transcription?

No outsourcing overseas

All dictation will be transcribed according to your formatting requirements by our U.S.-based, native-English-speaking transcriptionists, each with an average of 10 years of experience transcribing all specialties. We promise in writing to never outsource your work overseas!

Turnaround time

Documents would be returned to you within 24 to 48 hours. Should you ever need them returned more rapidly, this can always be accelerated to meet your specific needs.

Stat requests supported

We gladly accommodate stat requests, should you ever need a document transcribed immediately. In these situations, documents can be transcribed, sent through quality assurance, and returned to you as soon as humanly possible, at no additional charge.

24x7x365 customer service

We provide first class customer service. We make ourselves available 24 hours per day, 7 days a week, including weekends and holidays. And if there's ever a problem that we couldn't solve over the phone, we can be at your door promptly and solve the problem in person at no additional charge.

Personal pledge

As the owner of Rochester Transcription, I pledge to you my personal commitment to your total satisfaction. I believe in working to build long-term relationships with my clients, and always going the extra mile to make them happier than they ever imagined they could be with a transcription service. (After all, my success depends on your satisfaction!)